Sala San Marco.

Scouring the web I found this thread about Sala San Marco and it reminded me that I had heard this SAME type story from a different bride just last year----SHAME ON THEM. It seems they will bump you if they get a better offer!!! Unbelievable.

Here is the post from WB.


Superbride325 New Member Reged: 04/02/09 Posts: 12
Warning of Sala San Marco (Ottawa) #4215662 - 10/04/09 07:25 PM

Hi Ladies, I have recently been through the hardest and most emotional time of the wedding planning process. I do not want any of you to feel how i felt so I just want to give all the brides out there a heads up that if you are thinking of booking your wedding at Sala San Marco (ottawa) please think again!!!! We booked there in March 2009 and they called us in September to tell us they double booked our wedding!!!! The guy offered to give us another date (a Sunday) and get one of his family friends to do our chair covers. (Thanks but everything was already booked for that date). He told us he can get us the same deal he gave us at a hall that he wanted us to have our wedding at. So we waited, and waited for him to get us the deal. All the waiting and anxiety got to us and we just wanted to secure a place so we booked elsewhere. Since we couldn't get the same deal he gave us, we have to pay a little extra for the hall that we want.We asked him to pay for the difference to help us out since it was his stupid mistake. He refused and said he won't give us a penny! Please pass this along to whoever you want and make sure that they are careful.We found out later that they have a tendency to "double book" alot! If you are having your wedding there, call them and ask them to check all their calendars to make sure they are not double booking you!!!Hope i am saving some of you from heartache and stress!!! --------------------

Girlygirll WB Lurker Reged: 10/04/09 Posts: 58
Re: Warning of Sala San Marco (Ottawa) [Re: Superbride325] #4215682 - 10/04/09 07:30
OMG... you poor thing!!!! Thats horrible!!! You made the right choice in going elsewhere.... don't even worry about the money at this point because you now know you can trust your new venue with your most important day! They should have absolutley refunded you.... wow!

elminowski New Member Reged: 10/04/09 Posts: 13
Re: Warning of Sala San Marco (Ottawa) [Re: Girlygirll] #4215855 - 10/04/09 08:34 PM

I'm really sorry to hear about the unnecessary stress, and thanks for sharing so that fewer people have to deal with that kind of poor business. I'm still in my early planning stages, and I'm *really* hoping to avoid businesses exactly like this - thanks for posting!

punkbridetobe WB Chatterbox Reged: 01/04/09 Posts: 258 Loc: Ottawa, ON
Re: Warning of Sala San Marco (Ottawa) [Re: elminowski] #4216427 - 10/05/09 12:21 AM

I was thinking about going there as well! Ill just stay away now...although i do think this happens alot from what i can tell with everyone posts!Sorry to hear the stress you've been having to deal with! im sure your wedding will be fantastic at the new place tho!

Chris25 New Member Reged: 12/19/08 Posts: 28
Re: Warning of Sala San Marco (Ottawa) [Re: FutureSC] #4217404 - 10/05/09 11:39 AM

That's too bad. I met with them when I was looking at venues and despite having an appointment, I had to wait in the hallway for about 25 minutes. It didn't get off to a good start for me so I decided to go with my instinct and not book there.

inlove4life WB Addict Reged: 06/13/08 Posts: 3027 Loc: back in Ottawa!
Re: Warning of Sala San Marco (Ottawa) [Re: Chris25] #4218048 - 10/05/09 02:15 PM

I think someone else on here had a bad experience with sala san marco a couple years ago (when I was on here with a diff. username lol) - but forget the details. Does anyone else remember? I'm really sorry this happened to you - that's terrible! Do you at least like your new venue????

After this all happened we heard it happened to a couple two weeks before their wedding. I'm just thankful we had time to find another venue! Also the only reason they realized they double booked was because a decorator called them and told them that two brides were requesting her services. They would have never found out if it wasn't for that! --------------------